**Returns & Refund Policy – SPY Nigeria**
At SPY Nigeria, we want you to be completely satisfied with your purchase. If you're not happy with an item, we’re here to help.
**1. Eligibility for Returns**
- Items can be returned within **7 days** of delivery.
- Products must be in their original condition—unused, unwashed, and with all tags and packaging intact.
- Items like underwear, cosmetics, and perishables are **non-returnable** for hygiene and safety reasons.
**2. How to Request a Return**
- Contact our support team at **returns@spynigeria.com** or call **[your phone number]** within the return window.
- Include your order number, product details, and reason for return.
- Once approved, we’ll guide you through the return process.
**3. Return Shipping**
- Customers are responsible for return shipping unless the item was defective or wrongly delivered.
- We recommend using a trackable shipping service to ensure safe return.
**4. Refunds**
- Once we receive and inspect your returned item, we’ll notify you of the approval or rejection.
- If approved, your refund will be processed within **5–10 business days** to your original payment method.
**5. Exchanges**
- We offer free exchanges for items with size or color issues, subject to availability.
- For a different product, please request a return and place a new order.
**6. Damaged or Incorrect Items**
- If you receive a defective or wrong item, please contact us immediately with a photo. We’ll arrange for a replacement or full refund at no cost to you.
**7. Contact Us**
Have questions? Reach out anytime:
**Email:** returns@spynigeria.com
Address
No 29, ita iyalode street
Phone
08032426622
Address
No 29, ita iyalode street
Phone
08032426622
We use cookie for better user experience, check our policy here
Subscribe our newsletter for coupon, offer and exciting promotional discount..
Dont have an account?
Register NowWarning: You cannot undo this action
Note: Don't Click to any button or don't do any action during account Deletion, it may takes some times.
Deleting Account Means:
If you create any classified ptoducts, after deleting your account, those products will no longer in our system
After deleting your account, wallet balance will no longer in our system